Clemson Computing Information Technology; Student Affairs

TigerOne Mobile ID a “game changer” for Clemson students


Shortly after receiving notification that Apple Wallet mobile identification had been made available to the entirety of campus, senior Thomas Marshall pulled out his iPhone and began the process of provisioning the device with his TigerOne card.

Steve Robbins of TigerOne Card Services demonstrates a transaction using mobile ID at a retail dining location in Hendrix Student Center.
Steve Robbins of TigerOne Card Services demonstrates in front of a group of students a transaction using the new mobile ID at a retail dining location in Hendrix Student Center.

About 30 seconds later, he looked inside the Wallet app on his phone and confirmed the integration was successful.

“As long as you have the latest iOS update, you should be good to go after entering your Clemson user ID and password,” said Marshall, an English major from Columbia.

In collaboration with Apple and with support from Clemson Computing and Information Technology (CCIT) and TigerOne Card Services, members of the Clemson University community now have the ability to get around campus and perform everyday functions with iPhone and Apple Watch.

By placing an iPhone (series 6s and later) or Apple Watch (series 1 and later) near a card reader where TigerOne ID is accepted, students can access residence halls, academic areas, libraries and fitness centers, make TigerStripe and Paw Points transactions and University bookstore purchases and even print documents.

In other words, the new technology is a “game changer” for Clemson, which became the first University to use its own campus app — my.Clemson — to add their student identification card to Apple Wallet. The response CCIT and TigerOne saw within hours of its official launch verified that claim. Within 24 hours, more than 4,500 iPhones and 500 watches had been provisioned for TigerOne Mobile ID.

Clemson senior Jack Debbout provisions TigerOne Mobile ID to his iPhone outside of Hendrix Student Center.
Clemson senior Jack Debbout provisions TigerOne Mobile ID to his iPhone outside of Hendrix Student Center.

“You can put your phone or watch right up against the reader and it scans it very quickly,” Marshall added. “It’s convenient not to have to take out your physical card.”

Steve Robbins, director of TigerOne Card Services, sees mobile identification as a wave of the future. While he suggests hanging onto the plastic ID card, he also believes there will come a time where the TigerOne Mobile ID card will replace it.

“We had already identified mobile as the future, but when Apple came to the table, it really expedited our time frame,” he said. “To enhance our user experience, we worked with our mobile development team to integrate the provisioning through my.Clemson. A lot of cooperation went into this project and we are very pleased with the results so far.”

Leah Tompkins, a sophomore management major from Clemson, was one of several students who received an up-close look at the new technology in action. She came away very impressed with its functionality and practicality.

“I think it’s really convenient, because having a card on you physically at all times can be difficult as a college student,” she said. “We’re going to class, eating on campus, visiting the fitness center and all sorts of things. Being able to quickly access buildings and pay at different places on campus will save a lot of time for students in particular.”

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